Join Our Team

Sales

Loan Officers

(Full Time) Main Requirements:

  • 100% Realtor-Fed Purchase Leads!
  • NMLS license already in place ( State and National)
  • At least 1 year residential mortgage lending experience or equivalent financial services
  • Comfortable working in an in-house real estate position
  • Team-player with a high-level of confidence, drive and integrity
  • Computer experience a must
  • Thorough knowledge of mortgage products, guidelines and procedures.
  • Strong networking skills and ability to develop relationships.


Operations 

IT TECH

Role and Responsibilities

Maintain, analyze, troubleshoot, and repair computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Determines and recommends which products or services best fit the customers' needs.

  • Setup and Deployment of desktops/laptops, peripheral equipment, and software for new hires and existing employees
  • Provide remote and onsite support and resolution for end user IT issues
  • Manage IT hardware/software licenses
  • Ordering of new computer equipment
  • Issue, maintain and track corporate assets including end-user equipment
  • Troubleshoot and resolve desktop issues including desktop/laptop hardware and software, hardware peripherals, and other desktop related equipment
  • Communicate technical information to both technical and non-technical personnel.
  • Escalate issues quickly and efficiently in order to solve problems as needed
  • Additional duties as assigned
  • Develop and maintain ticketing system
  • Weekly reporting to senior management to include hardware performance and trouble ticket statistics
  • Set-up and maintain O365 mail (project on horizon)

Qualifications and Education Requirements

  • Basic knowledge of Windows 7
  • Strong knowledge of MS Windows operating systems
  • Basic technical knowledge at the network level: WAN and LAN connectivity, firewalls, and security
  • Ability to interact with clients in a professional manner
  • Document all service requests as per company guidelines
  • Knowledge of commonly-used tech support concepts, practices, and procedures
  • Must have strong customer, administrative and organizational skills
  • Sense of urgency to resolve tickets, and must possess good communication and customer satisfaction skills
  • A+ certification plus

 

 

 Apply at careers@tlpoffice.com
 All qualified candidates will be considered.